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Privacy Policy

eCigSaloon is committed to ensuring that your privacy is protected. All information collected from this website is used exclusively for eCigSaloon.com and its affiliates. eCigSaloon may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

Name
Contact information including email address
Aggregate Demographic information such as age, gender, geolocation, preferences and interests as collected by Google Analytics (See controlling your personal information)
Visitor and traffic logs
Information provided by you through customer surveys and/or website forms.

For the exhaustive list of cookies we collect see the cookies section.

What we do with the information we gather

Such information is used to fulfill orders, manage accounts, improve your browsing experience, provide updates on any changes to the website and understand your needs.

Internal record keeping.
We may use the information to improve our products and services.
If the need arises to contact the customer via phone we may do so to resolve payment, shipping or customer discrepancies.
We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. During the credit card transaction process your data is encrypted using 256bit AES encryption protocols. Your transaction will occur on a PCI compliant network adjacent to the payment gateway which is more secure than most brick and mortar stores today.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and stores information about your visit to that site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences - such as the items that you have added to your cart.

We use cookies as part of the normal operation of this site and in conjunction with our analytics package to identify which pages are being used. This helps us identify trends about web page traffic and improve our website in order to tailor it to customer needs.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline them if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites. If you use these links or leave our site otherwise, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide to them and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to let us use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@ecigsaloon.com
Update ad settings for your Google account https://www.google.com/settings/u/0/ads
Prevent tracking by Google Analytics (By using a browser plugin) https://tools.google.com/dlpage/gaoptout/

We will not provide, sell, distribute or lease your personal information to third parties unless we are required to do so by law.

In the event you are surfing from over seas you may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name

COOKIE Description

 

CART

The association with your shopping cart.

 

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

 

COMPARE

The items that you have in the Compare Products list.

 

CURRENCY

Your preferred currency

 

CUSTOMER

An encrypted version of your customer id with the store.

 

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

 

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

 

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

 

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

 

FRONTEND

You sesssion ID on the server.

 

GUEST-VIEW

Allows guests to edit their orders.

 

LAST_CATEGORY

The last category you visited.

 

LAST_PRODUCT

The most recent product you have viewed.

 

NEWMESSAGE

Indicates whether a new message has been received.

 

NO_CACHE

Indicates whether it is allowed to use cache.

 

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

 

POLL

The ID of any polls you have recently voted in.

 

POLLN

Information on what polls you have voted on.

 

RECENTLYCOMPARED

The items that you have recently compared.

 

STF

Information on products you have emailed to friends.

 

STORE

The store view or language you have selected.

 

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

 

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

 

WISHLIST

An encrypted list of products added to your Wishlist.

 

WISHLIST_CNT

The number of items in your Wishlist.